Controlling people to do certain things in certain ways, you’re not going to get the level of engagement that you’re looking for,” he said. “Coaching is about helping the people you lead recognize the choices they have in front of them. People will [then] take a great deal of ownership over the direction of the project.” As opposed to simply barking orders at team members, Rampton said that good leaders should encourage growth by teaching. “People wouldn’t grow if leaders never taught them anything. Leaders need to be teaching so they can grow new leaders to take their place.”
Set clear employee goals and expectations – Setting clear goals and employee expectations for your team is key to employee success. When setting these objectives, encourage employee questions and feedback. Including them in the process can increase engagement. Amish Shah, president of ALTR Created Diamonds, said that good leaders will also explain the company vision and how team member goals fit into that equation.
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“For a leader to motivate and inspire, they need to keep their team in the know about their vision,” he said. “This helps employees understand the end result they’re working towards as a unit. When goals are clearly set, everyone can track progress and identify achievements in a tangible manner.” Ohlrich also stressed the importance of explaining how these goals impact the organization as a whole. She said that, regardless of seniority level, every employee should be able to articulate how the work they do supports the success of the company.
Don’t let team member goals go static. Periodically revisit goals to modify or rearrange them as needed. This will let your team members know that you are present and aware of what they are working on.